Intelligent Customer 360

Intelligent Customer 360

Sales Cloud

  • Streamline. Automate your sales processes – for overall sales process efficiency.
  • Salesforce CPQ – Create quotes and invoices at the touch of a button and add accompanying materials, conditions, or electronic signature options.

Service Cloud

  • Augment customer experience and customer interaction with timely response and service to define customer centricity
  • Field Service Lightning – Make best out of your customer centric services along internal streamlining for more effective services
  • Contact Center – Connect with your customers through contact centre technology and CTI (computer telephony integration).

Marketing Cloud

  • Create personalized customer journeys and know more about your customer while serving them with the best they need.

Commerce Cloud

  • B2C Commerce Cloud – Elevate shopping experience and gain comprehensive insights towards your customers’ behaviour.
  • B2B Commerce Cloud – CRM and E-commerce offers access to precise customer data from sales, service, marketing, and trade.

Experience Cloud

  • Quickly and easily create next-generation communities and portals that seamlessly integrate with Salesforce.

Einstein Analytics

  • Create AI driven analytics to visualize trends and data for more powerful decision making.

Salesforce Platform

  • Salesforce App Cloud allow to build and deploy your own applications.
  • Salesforce Mobile – Nothing is out of reach with all the vital information right to your fingertips. Access information through mobile devices. Create workflows and much more.