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Latest Technology Blogs

Artificial Intelligence in Healthcare

Artificial Intelligence in Healthcare

AI has emerged very well in industries. As we know AI is capable of performing simple as well as complex tasks and solving problems in any type of industry. Just take an example of Healthcare industry. AI is undoubtedly changing healthcare by improving the throughput. Researchers suggesting that global health IT market will be touching $224 billion by the end of 2023, in which AI and Machine Learning are playing major roles. Read More

Artificial Intelligence in CRM

Artificial Intelligence in CRM

Artificial Intelligence use in businesses was like a fiction than reality until recent years. Today, many companies have put AI powered solutions into use for enriching customer experience. In fact, several CRM solution providers are planning to back their platforms with intelligence and incorporate AI in their solutions. Microsoft, Salesforce, SAP and Oracle who are IT majors - are suggesting that integrating AI in their business will able to deliver accurate predictive and personalised customer experience in sales, marketing, services and more. Read More

ChatBots in Dynamics CRM - Part II

ChatBots in Dynamics CRM - Part II

ChatBots are paving the way for more prompt and relevant information furbishing, making sure prospects/customers get correct, insightful and prompt resolutions. Well, as we know that MS CRM by design provides easy work flows and information capture. But yet rudimentary enquiries as well as more detail enquiries shouldn’t be an overwhelming task on either tracking or data management. Here is where ChatBot integration comes in picture, to provide robust automation for diverse business flows. Read More

Smart Change in Daily Commute

Smart Change in Daily Commute?

There has been rising concern on city’s traffic problem, making daily commute nothing less than a task. Wherein all the IT hubs like Hinjewadi, Kharadi, Baner etc. face tremendous hold ups and usually traffic clusters take hours to clear up. Obviously commuters struggle to reach their destinations on time. The counter effect also instigates road rage, risk hazards, mishaps and unpleasant instances. Definitely everything attributes to inconvenience, hampered productivity and mindsets. Read More

ChatBots in Dynamics CRM

ChatBots in Dynamics CRM

NSquare introduces the integration of ChatBot into the MS Dynamics CRM (Dynamics 365). We are excited to give you an overview of how ChatBot works, and how we can integrate and where we can use it. This can be an extremely powerful feature coupled with your MS CRM which will help - streamline, capture all the relevant conversations directly in MS CRM. Read More

Augmented Reality

Augment Reality – A game changer in conventional learning

AR can be definitely considered as perceptive haptic, where it changes the way we interact with the information. Obviously this is the next big thing which opens the door to number of possibilities across multiple domains. Yes, it will be a game changer and indeed it is bringing a change over the conventional learning process.
As it promises newer ways and additional perspective in engaging the learning process with ever more indulgence as well as enhancing the comprehension towards more lucidity. Read More

What’s really killing your marketing initiatives?

Along with market fluctuations and business movements, it is imperative for any business to handle their marketing activities, tracking leads, campaigns etc. with evermore diligence. Needless to say that, how much account Management and prospect nurturing activities prove to be pivotal for business success. Read More

A light note towards – Lead Generation via Email Marketing

As we all know, Lead generation as an activity is most important drive for any business and its significance is often marked by set of challenges. While, we speak about multiple types of marketing strategies and carry out various methods for penetrating the penchant of our product/services offerings, in a pursuit to create opportunities. Agreeably, there are different types of proven techniques which yield sound lead generation. Read More

Decision Making Based on KPIs

The other day, I was brainstorming on quantifying data driven reports and determining performance areas, typically in an ordeal to find the touch points to understand and project strategic direction. While doing so, I Just penned down few aspects which I thought was appropriate as a starting point for strategic decision making. Hence, just thought of sharing some foundational insight on the same. Read More

Integration of ADXStudio with CRM

Instructions to set up Adxstudio Portal websites for Dynamics 365. An ADX Studio setup is required before getting started with the configuring of ADX Portal for Dynamics 365. ADX Studio Setup is available for download on ADX website. Read More

Preamble On "Team"

Although this can be a very detailed subject for discussion as this subject matter has high level of complexity with numerous organics that come into play. However, let’s try to hover a little on this topic, and explore the backdrop to begin with, at least to approach and identify. Read More



Call-Integra for Microsoft Dynamics CRM integrates your CRM and telephony systems providing integration for your Microsoft Dynamics CRM solution. Call-Integra for Microsoft Dynamics CRM enables you to optimize your investment in your Microsoft Dynamics CRM and Telephone infrastructure providing a seamless telephony integration with Microsoft Dynamics CRM delivered in a cost effective and user friendly manner. Read More


Custom Fetch XML and Advanced Search

Introducing the fetch query capabilities for generating dashboard and reports using HTML or SSRS reports. We excited to highlight some of the capabilities that fetch xml customization to retrieve data for complicated data structure. Read More


Alert, confirmation, error pop-up in Dynamics 365(V9.0)

While working with latest version of CRM (Dynamics 365 v9.0) found some excited features such as dialog alerts using client side navigation. Dynamics 365 v9.0 has introduced Xrm.Navigation namespace under Xrm object. It has a mix of new methods and old methods moved from Xrm.Utility. Read More